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Warranty & Exchange Policy. 

1. The ToyBoxxx wants you to be completely satisfied with your product and overall shopping experience with us. In the unlikely event that you have received a defective item (in regards to manufacturing defect or shipping damage) you are entitled to return the item to us for a replacement, subject to the terms below. This policy applies to all products bought from The ToyBoxxx, your ultimate playstore.

2. Due to the nature of the products and the related personal hygiene issues, we do not accept returns on novelty or toy items unless your product appears to be defective or damaged (manufacturing or shipping). The ToyBoxxx does not facilitate refunds or exchanges on any items purchased. We want you to have fun with your new toys - therefore, if the product is sealed/with the original packaging and proof of purchase and not used in any way, can we facilitate a replacement upon inspection of the item. (inspection of defective/damaged items takes up to 7 days on arrival of the product).

3. In the rare circumstances that a product is faulty or damaged you must contact us immediately or within 24 hours so we can rectify and make sure that you have a superior and positive experience with us. If you do not contact us within 24 hours of receiving your product, we are unable to rectify the situation. 

Please note all approved returns on defective products will carry a 20% handling fee + shipping cost.

Privacy Policy

What information does The ToyBoxxx collect?

We collect information from you when you place an order on our site.When ordering on our site, you may be asked to enter your: Name, e-mail address, mailing address, contact number or banking details. You may however visit our website anonymously.

What does The ToyBoxxx use my information for?

Any of the information collected by The ToyBoxx may be used in one of the following ways:

  • To personalize your shopping experience

  • To improve on our Customer service

  • To process your transactions

  • To send periodic emails to our customers regarding their order

How does The ToyBoxxx protect your information?


The ToyBoxxx implements a variety of security measures to maintain the safety of your personal information when you place an order or  submit your personal information.

We offer the use of a secure server and ensure all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized. After a transaction your private information will not be stored on our servers.

Do The ToyBoxxx Use Cookies?

Yes, The ToyBoxxx does use Cookies. Cookies are small files that a website or its service provider transfers to your computer hard drive through your Web Browser (if you allow it) that enables the website or service provider's systems to recognize your browser and capture and remember certain information. The ToyBoxxx uses cookies to help remember and process the items in your shopping cart, understand and save your preferences for future visits.


Does The ToyBoxxx disclose any personal information to outside parties?


We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist The ToyBoxxx in operating their website, conducting their business, or servicing you, so long as the third parties agree to keep this information confidential. The ToyBoxxx may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Your consent


By using our website, you as the user consent to our website privacy policy.

Quick and Secure Payment Methods.

The ToyBoxx Payment Methods
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